Question 1

What are the hours?

Accepted Answer

The Portal Immersion Center is open Mon 4pm–2am, Thu 4pm–10pm, Fri–Sat 4pm–midnight and Sun 4pm–10pm, with extended festival hours. The World Event Center opens Fri–Sun 4–10pm on posted event dates. Check the event page before you go.

Question 2

Is parking free?

Accepted Answer

Yes. Free on-site parking at both the Portal Immersion Center and the World Event Center, with bus and coach parking for groups.

Question 3

Can I bring my dog?

Accepted Answer

Yes. We are dog friendly in all outdoor areas. Keep dogs leashed and please pick up after your pet.

Question 4

Is Krush Brau kid friendly?

Accepted Answer

Yes. Most festivals are all ages with interactive entertainment, activity books and oversized outdoor games. Events marked 21+ are adults only.

Question 5

Accessibility?

Accepted Answer

Both venues have accessible parking and level entry. Contact us before your visit for specific needs.

Question 6

Where do I buy tickets?

Accepted Answer

Krush Brau tickets are sold on Eventbrite; brunch is pre-ordered on Square; touring shows like Dwarfanators sell through the promoter. Every event page links to the right seller.

Question 7

Refunds?

Accepted Answer

Eventbrite refunds are available up to 7 days before the event date unless the listing says otherwise.

Question 8

Are there free events?

Accepted Answer

Yes: Weihnachtsfest, Dogtoberfest and Eggsploration are free admission. Reserve a timed-entry slot where required.

Question 9

What is timed entry?

Accepted Answer

For free festivals we ask you to pick an arrival window so the grounds stay comfortable. Stay as long as you like once inside.

Question 10

What food is served?

Accepted Answer

Authentic German: schnitzel, bratwurst, giant pretzels, sauerkraut, apple strudel and more, plus European brunch on Saturdays.

Question 11

Alcohol?

Accepted Answer

Full bar with imported German beer in liter steins, wine and cocktails. Valid ID required.

Question 12

Dietary needs?

Accepted Answer

Gluten-free, vegan and vegetarian options are available. For private events notify us 5 business days prior.

Question 13

Minimum group size?

Accepted Answer

20 guests. Capacity runs to 1,000+ across the property.

Question 14

Catering?

Accepted Answer

Custom menus by Donaco from $12 per person, children's menu from $6.50. Tax and gratuity not included.

Question 15

Deposits?

Accepted Answer

50% deposit to confirm.

Question 16

Cancellation?

Accepted Answer

75% of the deposit is refunded if you cancel 7 or more days before the event; non-refundable within 7 days.

Question 17

Veteran discounts?

Accepted Answer

Veteran owned. Veterans receive 10% off in the gift shop and 20% off food with ID.

Question 18

VetTix?

Accepted Answer

Discounted tickets for special events are released through Vet Tix.

Question 19

How do I apply?

Accepted Answer

Use the Become a Vendor page, pick the event, and submit the application. Some events require a fee at approval.

Question 20

Setup & power?

Accepted Answer

Load-in times are sent with your approval. Electricity is available on request; note it on your application.

Question 21

Food vendors?

Accepted Answer

Welcome at most festivals. Include your permits and certificate of insurance.

Question 22

Insurance?

Accepted Answer

A certificate of insurance naming Krush Brau Park is required for food vendors and recommended for all.

Question 23

Shipping?

Accepted Answer

Select items ship within the U.S. Steins and fragile gifts are pickup or local delivery.

Question 24

Pickup?

Accepted Answer

Pick up at the Portal Immersion Center during open hours.

Question 25

Gift baskets?

Accepted Answer

Order online for pickup, local delivery or hotel delivery. Corporate bulk orders welcome.

Questions, answered.

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